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Forsta Plus Digital Diaries' Discussion provides several tools to help researchers navigate and filter the generated content to surface patterns and themes. You can generate reports at any point from the filtered data set to share or analyze further. Additionally, you can star posts/comments to share with your team and come back to later.
1: Using Discussion Filters
When activated, filters display all matching top-level posts as well as comments within a thread that match the selected filter. All filters can be combined.
1. Keyword/Word Cloud: Filter all discussion posts using a keyword.
The keyword and word cloud function in tandem. The word cloud displays the most commonly used words and sizes them according to frequency. It is dependent on the filtered set of responses. Type into the search box or select a word in the word cloud to highlight each occurrence of that word in the discussion thread.
2. People: Filter by one of your discussion's participants to view only their responses.
Select one or multiple participants to filter the thread to only posts and comments authored by those participants. In addition, the filter displays each participants "contribution" count next to their name. Contribution is the combined number posts and comments in the current discussion.
3. Gender: Filter posts based on gender as identified in the participant's profile.
4. Location: Filter posts and comments based on participant location as identified in the participant's profile.
5. Other: Filter by responses that contain stars, probes, or images.
Filter to show only researcher probes, posts and comments with images, or researcher-starred responses.
2: Creating Discussion Reports
Reports can be generated in two formats:
To create a report open the Publish drop-down menu at the top right of the screen. If you have filters applied, only the responses that meet filter criteria will be included in the report.
To access generated reports, navigate to Findings > Reports using the navigation menu. Locate the newly generated report in the Published Reports grid. Select Download.
2.1: HTML Report
The HTML report provides a nicely formatted "offline" version of the discussion that you can browse and share. It includes all image and media files, and is great for archiving.
The html report will download as a zip file. Open the zip file to expand. Once in the folder you will notice several files and folders including the "index.html." Open the index.html to open in the default web browser.
The HTML report can also easily be saved as a pdf using your browser's built-in pdf reader. This process varies depending by browser, but is generally found in in the print page dialog options. Select "Save to pdf" using the following browsers:
Chrome: Check the left side of the pop-up that appears after choosing print. Be sure that the destination option is set to PDF. To change the destination select the Change... option.
Firefox: There is a drop-down option in the lower left corner of the pop-up that appears. Be sure that PDF is selected here. If not, click the drop-down arrow and select PDF.
Safari: After clicking print, a pop-up box will appear. In the lower left corner of the pop-up there is a dropdown box. Be sure this says PDF. If not, open the drop-down and select PDF.
2.2: XLS Report
The XLS report provides a tabbed Excel spreadsheet including a flat list of all participant responses as well as completion statistics and general project information.
The excel report includes three sheets:
The Summary tab shows the number of posts and comments by participant with totals. It is a good resource to track participation and completion.
The Response tab displays the bulk of the discussion data including all participant responses. Comments and posts are listed in a flat format to make sorting, pivoting and comparing content possible. Comments each have a column titled Comment on Post with an id. To locate the Post the comment refers to, find the column with the matching Post ID.
The Participant tab displays all participants who took part in the discussion as well as their profile information. This includes segment name and any custom profile field(s) that were created at the beginning of the project.
Note: Participant email addresses are only available in participant reports.
3: Learn More
Learn more about Discussion activities: