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Participants can navigate to the login page in one of two ways, by either clicking the link in the welcome email or by typing "https://www.studyspace.net" into their browser then selecting the correct server.
1: Logging In
To select the correct server, use the server selector to toggle between US (United States), EU (Europe), and AU (Australia). The selected server will be gray, and the URL will change to show the selected server. The researcher who invited you to the project can tell you which server to select.
At the bottom of the login page is the cookie policy banner notification. Participants must accept the cookie policy prior to clicking Login. More information on the cookie policy is found by clicking Privacy below the Login button.
To login, participants need to provide their email and password.
1. Email: Participants enter the Email with which they were registered.
2. Password: The initial password is the temporary password that is set for the project and is sent to participants in their invite email.
3. Forget Password: If a participant has forgotten their password, they can click "Forgot your password?" to have a reset link emailed to them. If they are having issues with logging in, they can contact technical support by clicking "Help."
2: Troubleshooting
If a participant enters an incorrect password or email, a message notifies them of the error.
1. Google reCaptcha: After 10 failed attempts, a Google reCaptcha test will appear. To proceed, the participant will need to input the correct email and password as well as correctly answer the reCaptcha test.